About
I come in at director level, find out what is actually happening, and put the evidence in front of leadership.
I have spent fifteen years leading delivery inside digital agencies, enterprise technology programs, education, and non-profit organizations. The pattern repeats. The team knows what is wrong. By the time leadership feels the drag in the numbers, the people closest to the work have usually stopped saying it out loud.
My work is to recover that intelligence and act on it. I do it by joining your leadership at director level for a defined period, with executive sponsorship, and a stated exit date. I work with your team, not to your team. When I leave, the capability stays.
I have run delivery on both sides of the table. Inside the agency, and inside the organization buying from one. When a delivery relationship is failing, most people in the room can only see their own side of it. I can tell you which side the problem is actually on.
Along the way I have delivered inside global agency networks and the brands they serve, across London and Toronto. I wrote Digital Project Management Mastery, and I created the Change From The Inside™ methodology this practice is built on.
I am based in Toronto. Much of the delivery experience behind this practice was built in London.

Michael Mullings · Founder, Mullings Management
Practice
Director-level delivery transformation for leadership teams flat enough that the people who need to hear it, do. Agency side and client side. I have built delivery tooling as well as delivery systems, including AI-assisted scoping, onboarding, forecasting and resourcing applications.
Method
Change From The Inside™. People, then Culture, then Process. The order is fixed and it is the point.
Posture
Not the business. A servant. Direct. Leaving. The engagement is designed to end.

- McCann
- Havas Media
- Razorfish
- Tribal Worldwide
- Grey Healthcare Group
- Hogarth Worldwide
- Forever Audio
- GALE
- Ogilvy