CLIENT IMPACT
Real work.
Real results.
Strategic delivery that scales.
Tribal Worldwide – AVIOS PMO Redesign & Team Restructure
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Client: AVIOS
Industry: Travel & Loyalty
Challenge: The existing project delivery system was fragmented and ineffective, leading to delivery delays and low team morale.
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Solution:
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Led a team of senior consultants to develop a bespoke delivery framework in just 3.5 months
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Delivered a “Test and Learn” PMO model supported by workshops and governance templates
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Conducted a skills gap analysis and presented a business case for team restructuring
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Outcome:
✅ Introduced a scalable delivery model across workstreams
✅ Upsold additional services, generating £30K+ in new revenue
✅ Enabled cultural and structural transformation at programme level
Red Apple Creative (Now Forever Audio) – Digital Team Transformation
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Client: Audio Production & Creative Agency
Industry: Media & Entertainment
Challenge: The digital delivery model was outdated, lacking scalability and structure during the pandemic
Solution:
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Transitioned the team from a traditional to a bespoke digital delivery structure
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Introduced new workflows and governance practices
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Embedded new team structure to reflect changing business needs
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Outcome:
✅ Enabled delivery continuity during UK lockdown
✅ Built scalable processes to support evolving client needs
✅ Future-proofed the agency’s digital offering
Creative United – Digital Partner Procurement & Governance
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Client: Arts & Culture NPO
Industry: Non-Profit / Government Funded
Challenge: Needed to procure a new digital partner via a structured and transparent process
Solution:
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Led the full partner tender process, from criteria setting to final selection
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Introduced procurement governance and strategic documentation
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Supported interviews and stakeholder engagement
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Outcome:
✅ Successfully acquired a new digital partner
✅ Delivered procurement and onboarding within project scope
✅ Improved strategic alignment across internal stakeholders
Camelot – Digital Delivery Process Overhaul
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Client: National Lottery Operator
Industry: Government/Gaming
Challenge: Internal delivery teams were siloed, leading to bottlenecks, duplicated effort, and low asset output.
Solution:
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Facilitated alignment workshops between siloed teams
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Introduced streamlined delivery workflows and a new digital governance rhythm
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Strengthened reporting structure and team coordination
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Outcome:
✅ Increased asset output across digital teams
✅ Improved collaboration between marketing and tech functions
✅ Reduced delivery bottlenecks and turnaround times
